About Linnholms
Established in 2017. Linnholms makes handmade silver and gold vermeil jewelry. Crafted in Sweden and Italy.
Shipping
Shipping countries: Sweden and EU countries. If you are interested in purchasing an item on linnholms.com and live outside of EU please contact info@linnholms.com to find a solution.
Postal service: Linnholms offers REK (Postnord) deliveries on all its orders.
Delivery Time
Delivery time may vary depending on workload. If you are in a hurry or need it delivered before a certain date, add a comment in your order or email info@linnholms.com. Average delivery time is a week in Sweden. For orders outside of Sweden, average time is 1-2 weeks.
Returns & Exchanges
Return: Linnholms accepts return within 14 days from the date you received your order. Any unwanted items must be shipped within 14 days of the receipt. You must return the items in unused condition and LinnHolms will only accept returns if labels and original packaging are fully intact. Linnholms is not responsible for the damage or loss of any items during transit back to the Linnholms office. The return shipping fee is not covered by Linnholms, therefor the customer is responsible for covering the shipping fee.
If you wish to return a product please contact info@linnholms.com before. Make sure to state you order number and the name of the item you wish to return. When you have received a confirmation from Linnholms send the package to the adress sent to you in the mail and provide us with the tracking number. Once we have received and processed your return we will notify you via email that you have been refunded. We will refund the price you paid for your item. It can take up to 3-5 business days until the transaction is visible on your bank statement.
Exchange: Simply return the product you have received and order your new product separately.
Payments
Linnholms uses Stripe for card payments on the website. This means that you can pay with all the major card providers. For further information about payment options, security and technology, we recommend that you contact Stripe
Care Guide
General care guide
1. Store your jewelry in a closed box or bag in a non-humid room -> don’t store them in the bathroom.
2. Be careful of exposing your jewelry to water, oils or chemical products -> take them of before exercising or showering.
3. Remember that jewelry are delicate and that they should not be used in situations where they can get scratched or damaged.
Silver
The main concern with silver is that it can oxidize / turn black. Fortunately this is not a permanent state and you can always remove the oxidation.
One of the best ways of avoiding oxidation in the first place is actually using the jewelry. When you are using the silver piece you are polishing the surface and removing the oxidized particles. If the piece however oxidizes or starts looking dull you can use silver polish to get it back to its original state - or ask a local goldsmith to clean it for you.
A pro-tip would be to hand it over to a goldsmith for touch ups. They can remove scratches and flaws that might have occurred over time. For lighter touch-ups between uses use a polishing cloth which you can buy at almost any jewelry store.
Gold Vermeil
Gold vermeil is a thicker layer of gold plated over silver. Even though the gold plating is thick, the plating can wear of.
The longevity of the plating is highly dependent on how you use and care for the jewelry. To care for your gold vermeil jewelry:
1. Avoid contact with water/lotions/soap since moist and acidity can cause the gold plating to wear of more easily.
2. Make sure to remove your jewelry before exercising or showering.
3. When you’re not using the jewelry: wipe it of with a clean cloth to remove oils, makeup etc. and store it in a closed box or bag (e.g. Linnholms box/pouch)
Thick Hoops
Thick Hoops are fastened to your ear by pressing a pin into a holder. The holder keeps the pin in place by having a smaller opening than the thickness of the pin. This opening can widen after use. To tighten it again you can carefully press it back together with your fingers or small pliers.