Shipping and returns

Shipping

Delivery time:
Delivery time may vary depending on workload. If you are in a hurry or need it delivered before a certain date, add a comment in your order or email info@linnholms.com. Average delivery time is a week.

Postal service:
Linnholms offers REK (Postnord) deliveries on all its orders.

Shipping countries:
Sweden and EU countries. If you are interested in purchasing an item on linnholms.com and live outside of EU please contact info@linnholms.com to find a solution.

Returns and exchanges

Return:
Linnholms accepts return within 14 days from the date you received your order. Any unwanted items must be shipped within 14 days of the receipt. You must return the items in unused condition and LinnHolms will only accept returns if labels and original packaging are fully intact.
Linnholms is not responsible for the damage or loss of any items during transit back to the Linnholms office. The return shipping fee is not covered by Linnholms, therefor the customer is responsible for covering the shipping fee. If you wish to return a product please contact info@linnholms.com before. Make sure to state you order number and the name of the item you wish to return. When you have received a confirmation from Linnholms send the package to the adress sent to you in the mail and provide us with the tracking number.
Once we have received and processed your return we will notify you via email that you have been refunded. We will refund the price you paid for your item. It can take up to 3-5 business days until the transaction is visible on your bank statement.

Exchange:
Simply return the product you have received and order your new product separately.

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